The most common situations related to learner sign-in, the start view and beginning the course.
Audience: learner
Frequently asked questions
What happens when I sign in? Authentication continues in a secure sign-in service and after that you return to the learner home.
Why do I not move directly into training? The learner home gathers the guidance, FAQ and the start button into one place.
How do I know that I am in the correct view? You can see the learner home and the Start the course button.
Which browser or device does Cyravo support? Review the technical requirements before you begin, especially when using a new device, browser or mobile device.
What should I do if sign-in does not start? Confirm that you are using the learner entry point shared by your organization.
What should I do if the view stays empty? Close the view and try signing in again from the correct entry point.
Can I return to the start view later? Yes. The learner home works as the course starting point before you continue.
